Essays · Part I
The Cracks
Four conditions of the present workplace that the inherited theories of organizational knowledge did not anticipate.
- IWhen Artificial Intelligence Became a Co-Producer of Knowledge, Not Merely a ToolOn the quiet collapse of an assumption that underpins most theories of organizational learning.
- IIWhere Does Organizational Memory Reside When Everyone Works From Home?Distributed work did not empty organizational memory. It revealed how much of it was never written down.
- IIIKnowledge That Becomes Obsolete Before It Is AppliedWhen the useful life of a lesson falls below the time it takes to institutionalize it.
- IVWhy Accumulated Experience Is No Longer a Guaranteed AdvantageExperience teaches. It also entrenches. The difference matters more than it used to.